The Customer Is Always Right

Original version

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

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Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

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The Customer is Always Right

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 8

Episode 8

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 8

Featuring a vegan skincare range, a luggage device and a coat for drying wet dogs.

Customers test and score a vegan skincare range, a device for fixing hand lugggage to a suitcase and a coat for drying wet dogs.

Lucy Alexander is joined by three inventors to watch footage of customers as they unbox, test, review and score their precious products. 

Having failed to find a successful treatment for his acne, Kyle Frank has taken matters into his own hands and created an ethically and sustainably sourced vegan skincare range. Former TV engineer Paul was fed up with his hand luggage constantly falling from the top of his suitcase as he made his way through the airport, so he has designed a simple rubberised board which fits over the handle of any suitcase creating the perfect platform for a second piece of luggage to sit on. And retired music teacher Alison has invented a doggie drying coat to keep her water-loving pets dry and clean in the car. 
 
Once all three inventors have watched the customer responses and given their own thoughts on the feedback, Lucy reveals who has won the coveted The Customer Is Always Right winner’s trophy.

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The Customer Is Always Right

Series 2

Episode 8

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