The Customer Is Always Right

Original version

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

BBC One North West

BBC One Channel Islands

BBC One Oxfordshire

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

BBC One Scotland

Scotland

BBC One West Midlands

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

BBC One Cambridgeshire

BBC One Wales

Wales

BBC One Yorkshire

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

BBC One Yorks & Lincs

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

Lucy Alexander

Marie Johnston

Elspeth O'Hare

Jennifer Gilroy

Firecracker Films

The Customer Is Always Right: Series 2: Episode 3

Episode 3

Series 2

BBC One - The Customer Is Always Right, Series 2, Episode 3

Featuring a torch, a laundry bag and an alternative to standard swimming caps.

Customers test and score a torch that is said to be practially indestructible, a sustainable laundry bag and an alternative to standard swimming caps.

Lucy Alexander is joined by three inventors to watch footage of customers as they unbox, test, review and score their precious products.

Thomas has come up with a compact, ultra-bright, wirelessly charged LED flashlight that he claims is practically indestructible. To save him from having to reunite odd socks after every wash, Puerto Rican-born Javier has created a sustainable bag that can be popped into the washing machine with dirty clothes inside, keeping them all together. And after being advised to take up swimming to help reduce her blood pressure, Joanne decided to replace her standard swimming cap with a stylish waterproof scarf that ties at the back and stops the water ruining her hair.   

Once all three inventors have watched the customer responses and given their own thoughts on the feedback, Lucy reveals who has won the coveted The Customer Is Always Right winner’s trophy.

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The Customer Is Always Right

Series 2

Episode 3

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BBC One West

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