You and Yours

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You and Yours: Debt adverts, Posh Deliveroo, Dangerous cladding

09/03/2020

Debt adverts, Posh Deliveroo, Dangerous cladding

BBC Radio 4 - You and Yours, Debt adverts, Posh Deliveroo, Dangerous cladding

Misleading debt adverts. High-end food deliveries. Dangerous cladding fears.

The debt brokers still posing online as a trusted support charity. Going upmarket with a new trend for dining in.
The leaseholders locked out of a government cladding fund.

We report on how misleading adverts targeting people in debt are still appearing online despite a promise by Google to deal with them. The adverts are from companies which use names very similar to respected debt charities.  They pay Google to come top of searches and attract people who are struggling with debt. These people then end up  paying for advice that the charities would have given them free of charge.   Last October, Google told us new rules would tackle this, not just in the UK but across the world. We checked and found the same sort of misleading adverts are still appearing.   We speak to Stepchange, one of the charities affected.

We examine the growing trend for dining-in since new companies like Deliveroo, Uber Eats and Just Eat entered the market.  One in 20 people in the UK now order food in this way, and a study by KPMG says 25 per cent would like healthier options on the menu.  We speak to Philip Britten, a Michelin-starred chef, who has just launched The Cookout Club, an upmarket food delivery service in south London bringing freshly-made restaurant food to people's homes.   We also hear from, Harry Wallop, a consumer journalist, who once worked as a Deliveroo cyclist, and knows a thing or two about this market. 

We visit a block of flats in Salford where 150 leaseholders have been told the cladding on their building won't be replaced, because it isn't identical to the type used on the Grenfell Tower.  The people living there had been hoping to benefit from a £200 million government fund to cover the cost of replacing dangerous cladding. 

Presenter: Winifred Robinson
Producer: Tara Holmes

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