The Customer is Always Right

Original version

BBC One Yorkshire

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

BBC Scotland

Simulcast of network BBC Two in high definition.

BBC Two HD

BBC Two England

England

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

Simulcast of BBC Two Wales in high definition

BBC Two Wales HD

BBC Two Northern Ireland

Simulcast of BBC Two Northern Ireland in high definition

BBC Two Northern Ireland HD

A BBC TV channel for Scotland which will broadcast every evening and will show drama, factual, comedy and news programmes made in Scotland

BBC Scotland HD

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

BBC One North West

BBC One London

London

BBC One Cambridgeshire

BBC One West Midlands

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

BBC One Oxfordshire

BBC One Channel Islands

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

BBC One Wales

Wales

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

BBC One Yorks & Lincs

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

BBC One Scotland

Scotland

Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jenifer Gilroy

The Customer Is Always Right: 30-Minute Cutdowns: Episode 11

Episode 11

30-Minute Cutdowns

BBC One - The Customer Is Always Right, 30-Minute Cutdowns, Episode 11

The customers score a science kit and a make-up cleanser and applicator.

This week the customers unbox, test and score a science kit, a pet seat carpet and a make-up cleanser and applicator. But only one can win the Customer is Always Right trophy.

In the eleventh episode of this series, three entrepreneurs come together to discover what our customers think of their precious products. They are nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Bryan, Tommy and Yusuf, all hoping to get a high score from our customers to become today’s winner.

Bryan is a lover of science and following a trip abroad teaching kids science, he has created a subscription service which sends out science experiment kits for kids. Every month, a box of new experiments and ingredients are sent out to budding little scientists.

Tommy has invented a product and built a business which aims to keep cars clean from messy, muddy pets. His pet seat carpet attaches to car seat interiors, absorbs odours and water, and is machine washable.

Yusuf created his product for his daughter. She suffered from bad skin so he developed and produced a hand-held cleanser and make-up applicator which uses sonic waves to cleanse the skin. When her skin cleared up, he decided to bring his invention to market. 

At the end of the episode, presenter Lucy Alexander reveals who has come third, second and first place, and presents the winner with the Customer is Always Right winner’s trophy.

Accessibility links

Programme Index

The Customer Is Always Right

30-Minute Cutdowns

Episode 11

Contributors

Genres

Brand

Series

BBC One Yorkshire

About BBC One