The Customer is Always Right

Original version

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The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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Lucy Alexander

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The Customer Is Always Right: 30-Minute Cutdowns: Episode 4

Episode 4

30-Minute Cutdowns

BBC One - The Customer Is Always Right, 30-Minute Cutdowns, Episode 4

Customers test a portable mug tray, a DIY beauty kit and a back massager.

Customers unbox, test and score a portable mug tray, a DIY beauty kit and a back massager.

In today’s episode, we meet David, Jo and David, all hoping to get a high score from our customers and become today’s winner.

David’s invention is a drinks tray that he originally designed for use when sailing in rough seas. The Muggi is a new way to carry hot and cold drinks. Made from a lightweight polypropylene material, it’s designed to be light and easy to carry, but also strong and secure. 

Jo’s love of beauty products led her to create a business, The Beauty Kitchen, which she hopes will inspire people to buy and use natural products. Her Raw Inventions product is a DIY inventor’s kit packed full of recipes, ingredients, packages and labels for people to create their own beauty products using ingredients found in their own kitchen cupboards. 

David’s invention is a clinically tested lower back pain relief device that aims to provide relief and increase mobility. David invented the product as a result of trying to help a friend with chronic back pain. He took a mould of his friend’s back and used it to create the Lumbacurve, a machine designed to gently stretch the lower back, relax the discs and free up the spinal nerves.

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The Customer Is Always Right

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Episode 4

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