The Customer is Always Right

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The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

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The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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Lucy Alexander

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: 30-Minute Cutdowns: Episode 2

Episode 2

30-Minute Cutdowns

BBC One - The Customer Is Always Right, 30-Minute Cutdowns, Episode 2

Customers test an exercise harness, a hook for valuables and a flexible hairbrush.

Customers unbox, test and score an exercise harness, a portable hanging device for valuables and a flexible hairbrush.

In today’s episode, we meet Lucy, Danny and Tim, all hoping to get a high score from our customers and become today’s winner.

Lucy has invented the X-Trim, a wearable harness that exercises different parts of the body. Danny and business partner Shane came up with their invention during a shopping trip with their wives. The Dink is a portable hooking device that attaches to almost anything, securing and storing valuables to keep them safely off the floor. Tim, a qualified hairdresser, invented his product whilst his wife Dani was recoving from chemotherapy and was finding regular hairbrushes painful to use. It is a flexible brush that moulds to the shape of the palm of the hand. The design aims to create less tension on each strand, while massaging the scalp at the same time.

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The Customer Is Always Right

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Episode 2

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