The Customer is Always Right

Original version

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two

Knowledge, drama, comedy and the arts for a broad adult audience.

BBC Two is a lively channel of depth and substance, carrying a range of knowledge-building programming complemented by great drama, comedy and arts.

BBC Two Wales

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Scotland

BBC Two England

England

Simulcast of network BBC Two in high definition.

BBC Two HD

A BBC TV channel for Scotland which will broadcast every evening and will show drama, factual, comedy and news programmes made in Scotland

BBC Scotland HD

Simulcast of BBC Two Wales in high definition

BBC Two Wales HD

Simulcast of BBC Two Northern Ireland in high definition

BBC Two Northern Ireland HD

BBC Two Northern Ireland

Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jenifer Gilroy

The Customer Is Always Right: 30-Minute Cutdowns: Episode 14

Episode 14

30-Minute Cutdowns

BBC One - The Customer Is Always Right, 30-Minute Cutdowns, Episode 14

Customers test an anti-snoring ring, a pet brush and massager and a car-cleaning kit.

This week the customers unbox, test and score an anti-snoring ring, a pet brush and massager and a car-cleaning kit. But only one can win the Customer is Always Right trophy.

In the fourteenth episode of this series, three entrepreneurs come together to discover what our customers think of their precious products. They are nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Michael, Patricia and Fraser, all hoping to get a high score from our customers to become today’s winner.

Michael developed his product to help his wife get a good night’s sleep – and stop him snoring. A chronic snorer, Michael developed a ring to be worn on the little finger which engages acupressure points and claims to reduce snoring.  

Patricia’s love for her dogs led to her inventing a pet brush and massager which aims to encourage bonding with your pet. Patricia’s dog hated being groomed and she found that her design allowed her to not only bond and massage him, but brush and groom him at the same time.

Fraser is a car enthusiast and his passion has led him to inventing and building a business around taking care of and keeping cars clean. His range of ‘cosmetics for cars’ includes shampoos, upholstery cleaners, glass cleaners, wax and much more to keep cars looking shiny and new.

At the end of the episode, Lucy Alexander reveals who has come third, second and first, and presents the winner with the Customer is Always Right winner’s trophy.

Accessibility links

Programme Index

The Customer Is Always Right

30-Minute Cutdowns

Episode 14

Contributors

Genres

Brand

Series

BBC Two Wales

About BBC Two