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World Business Report: First broadcast 2019/08/12 14:32 GMT: Cleaning the internet is 'the worst job in the world'

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Moderating the internet is the 'worst job in the world'

First broadcast 2019/08/12 14:32 GMT

First broadcast 2019/08/12 14:32 GMT: Cleaning the internet is 'the worst job in the world'

Cleaning the internet is 'the worst job in the world'

BBC World Service - World Business Report, Cleaning the internet is 'the worst job in the world'

What happens to people who remove disturbing online content?

There is a lot of illegal and disturbing content on the internet. But have you ever wondered who has to remove it?

Silicon Valley's biggest social media companies -- including Facebook, Twitter, and YouTube -- employ tens of thousands of people to weed out the content. But as the BBC's Ivana Davidovic found out, many are employed by subcontractors in India and the Philippines, and are paid wages well below the average tech employee in Silicon Valley. We hear from former US-based moderator Shawn Speagle who still suffers serious health consequences caused by stress and trauma. One of Facebook's Vice-Presidents, Arun Chandra, tells us the company has improved pay and offers psychological support on every shift. We also hear about the booming business of internet moderation in India and explore the possibilities offered by artificial intelligence to automate some of the work.

Also on the programme: Hong Kong Airport comes to standstill with dozens of flights cancelled as protests continue to rock the former British territory. The city's flagship airline Cathay Pacific has also found itself caught in the middle of the political dispute. And we take a look at the price of a cup of tea - and why Rwandan leaves are fetching higher prices than its peers.

(Image: Silhouette of man's head in front of computer monitor light at night. Credit: Getty Images)

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First broadcast 2019/08/12 14:32 GMT: Cleaning the internet is 'the worst job in the world'

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