On Your Behalf

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BBC Radio Foyle

From the North West of Northern Ireland -local news, sport, weather, speech and music

The North West of Northern Ireland's station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

Write to: OYB
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BBC Radio Ulster

On Your Behalf: Cancelled Holidays and Mistaken Identity

27/07/2019

Cancelled Holidays and Mistaken Identity

BBC Radio Ulster - On Your Behalf, Cancelled Holidays and Mistaken Identity

Cancelled holidays, mistaken identity and shoes in a box .

Mistaken identity and the police ombusdman, the cancelled holiday that wasn't cancelled and a new scheme for workers who can't stretch their wages to last the month.

Who do you call when the police keep calling at your door in the early hours? A listener rang On Your Behalf when the police ombudsman didn't sort it.
The cancelled holiday, because of a serious cancer diagnosis - but it wasn't cancelled by the tour operator and money has been taken out of the account. What are your rights? New shoes but without the box - can they be returned? And the new scheme for workers who can't stretch their wages to last the month. We are joined by Patricia Doonan from Belfast Consumer Advice.

Northern Ireland's national station for local news, sport, weather, speech and music

Northern Ireland's national station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

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