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Knowledge, drama, comedy and the arts for a broad adult audience.

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The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

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BBC One Wales

Wales

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

BBC One Scotland

Scotland

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

BBC One Cambridgeshire

BBC One Channel Islands

BBC One Oxfordshire

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

BBC One West Midlands

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

BBC One North West

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

BBC One Yorkshire

BBC One Yorks & Lincs

BBC Two England

England

Simulcast of BBC Two Wales in high definition

BBC Two Wales HD

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

BBC Two Northern Ireland

Simulcast of BBC Two Northern Ireland in high definition

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 15

Episode 15

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 15

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a baby bib and tray kit, a smart mirror and a seaweed oil. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products.  They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Jennifer, Muhammad and Craig, all hoping to get a high score from our customers to become today’s winner.

Jennifer’s invention was inspired by her own messy baby. She has created a bib and tray set that aims to put a stop to messy mealtimes. Muhammad’s product was created after a robbery when he was a child left him without his favourite toy. His idea is to create a range of household items with concealed units to store valuables. And marine biologist Craig loves nothing more than seaweed - so much so that he’s started a business selling a range of cooking and dressing oils infused with Scottish seaweed.

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