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The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

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Scotland

Simulcast of BBC One Scotland in high definition. From 14/01/2013

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BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

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Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

BBC One Cambridgeshire

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BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

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The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

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England

Simulcast of network BBC Two in high definition.

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

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BBC Two Northern Ireland HD

BBC Two Northern Ireland

Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 11

Episode 11

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 11

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a science kit, a pet seat carpet and a make-up cleanser and applicator. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Bryan, Tommy and Yusuf, all hoping to get a high score from our customers to become today’s winner.

Bryan has created a subscription service that sends out science experiment kits for kids. Every month, a box of new experiments and ingredients are sent out to budding little scientists. Tommy has invented a product that aims to keep cars clean from messy, muddy pets. And Yusuf's daughter sufffers from bad skin so he has developed and produced a hand-held cleanser and make-up applicator which uses sonic waves to cleanse the skin. 

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The Customer Is Always Right

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Episode 11

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