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The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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Lucy Alexander

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The Customer Is Always Right: Series 1: Episode 13

Episode 13

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 13

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a mirror and indicator for cyclists, healthy baking mixes and a 3D noticeboard. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Paul, Philippa and Simon, all hoping to get a high score from our customers to become today’s winner.

Paul’s invention is a mirror and indicator for cyclists that attaches to the hand to help the cyclist to indicate and see what’s coming behind them. Philippa is a fan of good, healthy foods and for her that starts with the ingredients. She has invented a range of healthy baking mixes for pancakes, pizza dough, flapjacks, brownies and muffins. Simon is a serial inventor whose passion project is his 3D noticeboard - a one-stop grab-and-go storage spot designed for any household.

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