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BBC One West Midlands

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The Customer Is Always Right: Series 1: Episode 14

Episode 14

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 14

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score an anti-snoring ring, a pet brush and massager, and a car-cleaning kit. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products.  They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Michael, Patricia and Fraser, all hoping to get a high score from our customers to become today’s winner.

A chronic snorer, Michael has developed a ring to be worn on the little finger that engages acupressure points and, he claims, reduces snoring. Patricia’s love for her dogs led to her inventing a pet brush and massager that encourages bonding with your pet. Fraser is a car enthusiast and his range of ‘cosmetics for cars’ includes shampoos, upholstery cleaners, glass cleaners, wax and much more to keep cars looking shiny and new.


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The Customer Is Always Right

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