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The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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The Customer Is Always Right: Series 1: Episode 12

Episode 12

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 12

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a unique backpack, a rotating wrist torch and a craft game. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet David, Mark and Hayley, all hoping to get a high score from our customers to become today’s winner.

David’s invention is a backpack with a twist. By pulling an attached cord, the backpack swings down allowing the user to pull it round to the front to access the bag, whilst still staying attached to the back by the straps. Mark’s invention is a rotating wrist torch that allows both hands to be free whilst lighting the way. And craft-loving Hayley has created a child-friendly button-making game that challenges users to build little characters from the buttons provided. 

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The Customer Is Always Right

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Episode 12

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