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The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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Simulcast of network BBC One in high definition. From 03/11/2010

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BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

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The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

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BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

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The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

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The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 14

Episode 14

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 14

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score an anti-snoring ring, a pet brush and massager, and a car-cleaning kit. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products.  They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Michael, Patricia and Fraser, all hoping to get a high score from our customers to become today’s winner.

A chronic snorer, Michael has developed a ring to be worn on the little finger that engages acupressure points and, he claims, reduces snoring. Patricia’s love for her dogs led to her inventing a pet brush and massager that encourages bonding with your pet. Fraser is a car enthusiast and his range of ‘cosmetics for cars’ includes shampoos, upholstery cleaners, glass cleaners, wax and much more to keep cars looking shiny and new.


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The Customer Is Always Right

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Episode 14

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