The Customer Is Always Right

Original version

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 6

Episode 6

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 6

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a portion-control plate, a music box and an innovative dog lead. But only one can win the Customer is Always Right trophy

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Alix, Ben and Jen, all hoping to get a high score from our customers to become today’s winner.

Alix’s invention is a portion-control bowl which she hopes will encourage people to cut down on the amount of food they eat. Ben has developed and created a customisable electronic music box especially for people who have previously been unable to play traditional musical instruments. And a stroll with her pet dog gave Jen the idea for her invention – a dog lead with a multi-loop design that allows owners to walk their dogs at varying distances and bring their furry friend to heel with ease and control. 


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The Customer Is Always Right

Series 1

Episode 6

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