The Customer is Always Right

Original version

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 7

Episode 7

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 7

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a machine to avoid bringing dirt indoors, a baby food blender and a fast drying towel. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products.  They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Sam, Chris and Res, all hoping to get a high score from our customers to become today’s winner.

Sam is a serial entrepreneur and is always looking for the next big thing.  He’s hoping that he’s onto a winner with his Sole Wrap, a machine which wraps feet in plastic to avoid bringing dirt and mud indoors. He hopes this will be an alternative to the blue overshoe bags. Father-of-two Chris is passionate about children eating healthy food, especially at an early age, so he’s developed and produced the Itsy Blitz, a portable mini baby food blender with bowl and spoon. And Res has invented a fast-drying towel that he hopes will be a game changer in the towel market.

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The Customer Is Always Right

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Episode 7

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