The Customer Is Always Right

Original version

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

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London

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

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The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

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BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

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Simulcast of network BBC Two in high definition.

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 6

Episode 6

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 6

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a portion-control plate, a music box and an innovative dog lead. But only one can win the Customer is Always Right trophy

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Alix, Ben and Jen, all hoping to get a high score from our customers to become today’s winner.

Alix’s invention is a portion-control bowl which she hopes will encourage people to cut down on the amount of food they eat. Ben has developed and created a customisable electronic music box especially for people who have previously been unable to play traditional musical instruments. And a stroll with her pet dog gave Jen the idea for her invention – a dog lead with a multi-loop design that allows owners to walk their dogs at varying distances and bring their furry friend to heel with ease and control. 


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The Customer Is Always Right

Series 1

Episode 6

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