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The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 10

Episode 10

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 10

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a hammock, a two-in-one colander and dish and a microfibre glove towel. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products.  They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Stevie, Stefan and Grant, all hoping to get a high score from our customers to become today’s winner.

A keen camping enthusiast, Stevie has invented a fully adjustable hammock with tarpaulin and additional accessories with which to enjoy a night under the stars. Stefan’s invention is a kitchen gadget which he hopes will save on the washing up: a colander with a pop-up silicone base that flips down to allow the colander to drain as normal and flips up to become a sealed dish for serving the food. Grant’s business idea was inspired by his pet dog, Lola. She loves to get wet, so he has developed a microfibre glove towel to dry her coat quickly and effectively.  

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The Customer Is Always Right

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