The Customer is Always Right

Original version

BBC One Yorkshire

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

BBC One London

London

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC One Wales

Wales

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

BBC One Scotland

Scotland

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

BBC One Cambridgeshire

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

BBC One Oxfordshire

BBC One West Midlands

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

BBC One North West

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

BBC One Yorks & Lincs

BBC One Channel Islands

Simulcast of network BBC Two in high definition.

BBC Two HD

BBC Two England

England

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

Simulcast of BBC Two Northern Ireland in high definition

BBC Two Northern Ireland HD

BBC Two Northern Ireland

Simulcast of BBC Two Wales in high definition

BBC Two Wales HD

Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 5

Episode 5

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 5

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a smart toothbrush, ecofriendly cleaning products and a unique baby change mat. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Ryan, Von and Virginia, all hoping to get a high score from our customers and become today’s winner.

Ryan’s invention is an electronic toothbrush for kids with an interactive app. Von has used his background in chemistry to build a business producing child-friendly, plant-based eco cleaning products. Virginia comes from a family of inventors and it was her love of engineering that led her to develop and produce Nappy Time, a changing mat for babies that has a built-in harness to keep baby safe from rolling off. 

Accessibility links

Programme Index

The Customer Is Always Right

Series 1

Episode 5

Contributors

Genres

Brand

Series

BBC One Yorkshire

About BBC One