The Customer is Always Right

The Customer Is Always Right

Original version

The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

BBC One HD

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

BBC One Wales

Wales

Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

Simulcast of BBC One Scotland in high definition. From 14/01/2013

BBC One Scotland HD

BBC One Scotland

Scotland

BBC One Yorkshire

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

BBC One East Midlands

BBC One Cambridgeshire

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

BBC One Oxfordshire

BBC One West Midlands

BBC One North West

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

BBC One Yorks & Lincs

BBC One Channel Islands

BBC Two England

England

Simulcast of network BBC Two in high definition.

BBC Two HD

Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

Simulcast of BBC Two Wales in high definition

BBC Two Wales HD

BBC Two Northern Ireland

Simulcast of BBC Two Northern Ireland in high definition

BBC Two Northern Ireland HD

Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 3

Episode 3

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 3

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a GPS cat tracker, sticky heel pads and a bamboo spork. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products.  They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Jeremy, Laura and Pawan, all hoping to get a high score from our customers and become today’s winner.

Jeremy developed and invented his product after his precious cat Monty went missing for 10 days. Luckily, Monty came home, and Jeremy was inspired to create a GPS cat tracking device, which is placed round the cat’s collar to allow owners to see where their cats go day and night. Laura is a shoe lover and invented her product out of frustration: her shoes were constantly slipping off her feet. She has created sticky shoe pads – one which attaches to the foot, one to the shoe - that connect together to secure the foot inside shoe to stop slipping. And Pawan is passionate about the environment and wants to phase out single-use plastics. He’s put all his time and effort into his bamboo spork, a reusable fork, spoon and knife.


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The Customer Is Always Right

Series 1

Episode 3

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