The Customer is Always Right

Original version

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

The Customer Is Always Right

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

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London

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Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 5

Episode 5

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 5

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score a smart toothbrush, ecofriendly cleaning products and a unique baby change mat. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products. They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Ryan, Von and Virginia, all hoping to get a high score from our customers and become today’s winner.

Ryan’s invention is an electronic toothbrush for kids with an interactive app. Von has used his background in chemistry to build a business producing child-friendly, plant-based eco cleaning products. Virginia comes from a family of inventors and it was her love of engineering that led her to develop and produce Nappy Time, a changing mat for babies that has a built-in harness to keep baby safe from rolling off. 

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The Customer Is Always Right

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Episode 5

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