The Customer is Always Right

The Customer Is Always Right

Original version

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

Factual: Consumer

Britain’s best entrepreneurs put their precious products to the customer test.

Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner.

BBC Two

BBC One London

London

Simulcast of network BBC One in high definition. From 03/11/2010

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Simulcast of BBC One Northern Ireland in high definition. From 24/10/2012

BBC One Northern Ireland HD

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Simulcast of BBC One Wales in high definition. From 29/01/2013

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

BBC One East

BBC One Cambridgeshire

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

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BBC One Channel Islands

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

BBC One North West

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BBC One Yorks & Lincs

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

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Simulcast of BBC Two Northern Ireland in high definition

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

BBC Two Wales

Simulcast of BBC Two Wales in high definition

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Lucy Alexander

Emily Ricketts

Elspeth O'Hare

Jennifer Gilroy

The Customer Is Always Right: Series 1: Episode 2

Episode 2

Series 1

BBC One - The Customer Is Always Right, Series 1, Episode 2

Customers unbox, test and score three new products to decide today’s winner.

Customers unbox, test and score an exercise harness, a portable hanging device for valuables and a flexible hairbrush. But only one can win the Customer is Always Right trophy.

Three entrepreneurs come together to discover what our customers think of their precious products.  They’re nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.  

In today’s episode, we meet Lucy, Danny and Tim, all hoping to get a high score from our customers and become today’s winner.

Lucy has invented the X-Trim, a wearable harness with resistance bands that anyone can use to do a range of exercises. Danny and business partner Shane came up with their invention during a shopping trip with their wives. The Dink is a portable hooking device that attaches to almost anything, securing and storing valuables to keep them safely off the floor. Tim developed and invented his product whilst his wife Dani was recoving from chemotherapy and was finding regular hairbrushes painful to use.    A qualified hairdresser, Tim set about creating the Manta, a flexible brush to mold to the shape of the palm of the hand.  The design aims to create less tension on each strand, while massaging the scalp at the same time.


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The Customer Is Always Right

Series 1

Episode 2

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