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You and Yours: Customer Loyalty, Crashed cars, Creeping Cost of Living

01/04/2019

Customer Loyalty, Crashed cars, Creeping Cost of Living

BBC Radio 4 - You and Yours, Customer Loyalty, Crashed cars, Creeping Cost of Living

Customer loyalty costs, written off cars without paperwork, living costs are on the up.

Why does staying brand loyal costs you more? Also the scrapped cars back on our roads without us knowing, the 11 things that cost more from today and making an old home greener.

Citizens Advice tell us there's still not enough being done to reward people who stay brand loyal - so should we all start switching more often?

The written off cars that are back on our roads - without the paperwork which tells us where they've been.

The 11 things that will cost us more from today - can you name them? And what's the one thing that we know will cost you less?

Making an old house greener - we meet the couple who spent more than three quarters of a million pounds to get the A grade rating they wanted.

The new system that means you'll get the compensation when you broadband goes down and no-one comes to fix it when they promised.

And the family who feel the health system let down their war-hero. Why was a 96 year old man moved 14 times between hospital wards in the last 10 weeks of his life?

PRESENTER: MELANIE ABBOTT

PRODUCER: PETE WILSON

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

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