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BBC Radio Foyle

From the North West of Northern Ireland -local news, sport, weather, speech and music

The North West of Northern Ireland's station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Ulster

On Your Behalf: Banks, ATMs and Lost Cheques

23/02/2019

Banks, ATMs and Lost Cheques

BBC Radio Ulster - On Your Behalf, Banks, ATMs and Lost Cheques

What constitutes gross negligence when it comes to banking scams? 

The Financial Ombudsman's view on the bank card that was stolen, money that apparently didn't come out of the ATM and cheques that never made it to the bank. 

Listeners who came to On Your Behalf when the banks wouldn't help, and the Financial Ombudsman's view on how customers like them are treated.
Paul Hatty is in studio talking travel insurance - if your money is stolen are you covered? Or what if its your bank card that's taken - is there a difference? The airline Flybmi filed for administration and stopped all flights last weekend. As well as the loss of nearly 400 jobs, passengers were left stranded as Listeners to Radio Foyle told Mark Patterson earlier in the week. We ask Paul - would their travel insurance have covered them for expenses? Also, the bank card that was stolen, money that apparently didn't come out of the ATM and cheques that never made it to the bank

Northern Ireland's national station for local news, sport, weather, speech and music

Northern Ireland's national station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

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