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BBC Radio Ulster

On Your Behalf

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Foyle

On Your Behalf: Citizens Advice and Tax Credits

Citizens Advice and Tax Credits

BBC Radio Ulster - On Your Behalf, Citizens Advice and Tax Credits

Fermanagh Citizens Advice on the effects of benefit reform on mental health.

Linda speaks to Citizens Advice about the effect benefit reform has had on mental health and we hear from listeners about problems faced when an error occurs in an overpayment.

Fermanagh Citizens Advice discuss the devastating effect Universal Credit and PIP are having on their clients' mental health. Ronnie contacted the show to tell us how an overpayment in tax credits has resulted in letters from debt collectors. We also hear about a TV licence email scam that has led to more than 5,000 complaints over the past three months. Action Fraud told the BBC the scam was "particularly nasty as it looks so convincing" and after what we thought had been a resolved case, Kenneth has contacted the show again to say BT have been in touch to say they are cutting him off... again.

Northern Ireland's national station for local news, sport, weather, speech and music

Northern Ireland's national station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

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