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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Foyle

On Your Behalf: Travel and consumer rights

22/12/2018

Travel and consumer rights

BBC Radio Ulster - On Your Behalf, Travel and consumer rights

Were you caught up in the Gatwick chaos? If so, what are you entitled to?

We speak to experts on travel and consumer rights Doreen McKenzie and Patricia Doonan, and if you're on Universal Credit will you suffer because of early payment this month?

ABTA spokesperson Doreen McKenzie and Consumer Advice Centre's Patricia Doonan have your travel and consumer problems solved. 
If you were caught up in the Gatwick chaos, If you're out of pocket for flights or onward bookings - hotel or car hire, what are you entitled to? 
We'll hear from passengers who were told they weren't entitled to compensation by their airline only to discover that other passengers on their flights had got it! If you're booking accommodation on line - are your rights any different?
And if you're on Universal Credit, will you suffer financially because of an early payment this month?

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