BBC Radio 4 LW

The Charity Business

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Matthew Taylor presents a series asking what charities are for.

The Charity Business: Series 1

The Charity Business: Series 1: Service Delivery

16/03/2018

Service Delivery

Series 1

BBC Radio 4 - The Charity Business, Series 1, Service Delivery

Matthew Taylor continues his series on what charities are for, examining service delivery.

Matthew Taylor continues his series asking what charities are for, in this episode examining service delivery and charities' relationships with government.

In recent years, governments of all political stripes have looked to charities to deliver many of their services, including to some of the hardest-to-reach individuals and communities in the UK and around the world. But what happens when charities get almost all their money from government? How free are they to speak out on behalf of the people they are supposed to help? And what else happens when charities start behaving like contractors, competing with each other for business?

Visiting Bradford and Leeds, Matthew speaks to charities, to service users, and to commissioners about the relationship with government. He hears some real concerns about where it is going wrong, and how it can be improved.

Producer: Giles Edwards.

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