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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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On Your Behalf: Are You Missing Out? Have You Made The Call?

Are You Missing Out? Have You Made The Call?

17/02/2018

BBC Radio Ulster - On Your Behalf, Are You Missing Out? Have You Made The Call?

Are you missing out on £21 million in benefits for NI? Have you made the call?

People in NI would have missed out on £21 million if they hadn't made the call and you could be entitled too... Plus, the Support for Mortgage Interest benefit is becoming a loan.

People in Northern IreIand would have missed out on £21 million if they hadn't made the call. It's not a lottery win, it's money that people were entitled to and it could be you...

Plus, in 8 weeks time a benefit called Support for Mortgage Interest (SMI), will cease to exist. It will change to a loan and the change will affect 100,000 people including single parents, disabled pensioners, unemployed and older people.

Also, the government wants to hear how the change from DLA to PIP has affected you. We hear from independent PIP reviewer Walter Radar who is tasked with how the changes affected you.

And, who pays out if your luggage falls out of the boot of a bus? The bus company? Your travel insurance? When and where is your luggage covered by your insurance? We hear from a man whose suitcase bounced across the Dublin to Belfast road, and was never found.

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