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BBC Radio Foyle

From the North West of Northern Ireland -local news, sport, weather, speech and music

The North West of Northern Ireland's station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

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Factual: Consumer

Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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BBC Radio Ulster

On Your Behalf: Would You Use Shampoo From 2006? The PIP Appeal, Christmas Gift Cards and Online Returns

Would You Use Shampoo From 2006? The PIP Appeal, Christmas Gift Cards and Online Returns

30/12/2017

BBC Radio Ulster - On Your Behalf, Would You Use Shampoo From 2006? The PIP Appeal, Christmas Gift Cards and Online Returns

Christmas gift cards, online shopping rights, out of date shampoo and more...

Did you get a gift card this Christmas? Jimmy Hughes discusses your rights and answers your questions with Lee Hatton from the Belfast Law Centre. Plus, making a return online.

It's the final programme of the year and we'll be joined by our consumer correspondent Jimmy Hughes and Lee Hatton from the Belfast Law Centre who will be answering your questions live on air.

We hear from Julie who was awarded PIP but then the Social Security Agency said it was appealing that decision. Julie was diagnosed with gastroparesis in 2015 and she tells us what it is and how it affects her life.

Plus, did you get a gift card for Christmas? Jimmy Hughes will talk about your consumer rights when it comes to using them and how long you can keep them for... A recent consumer poll also reveals some interesting facts regarding gift cards... Would you be happy to get a gift card as a present or do you think it's just the lazy option?

We also speak to Ellen who is going ape over the price of bananas! She was charged too much for bananas twice in the same store and asks what is the position regarding weights and measurements in stores these days.

Do you know the expiry date on your shampoo? We speak to Teresa who tells us that a local pharmacy is selling lotions and shampoos with a best before date of 2006! She wants to know if it's legal and we got the answers from Terry Maguire, the spokesman for the Ulster Chemists Association.

Plus, what are your rights when buying online from a non UK-based site? Carline bought two pairs of boots directly from the manufacturer and had to return them as they didn't fit her. She wants to know can the website ignore the UK's rules and make her wait longer to receive her refund?

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Northern Ireland's national station for local news, live sport, weather, intelligent speech, great personalities and music to suit all tastes

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