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Linda McAuley champions the cause of consumers in Northern Ireland.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.

Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls - contact the show with your consumer and benefits queries:

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On Your Behalf: The Big Budget Announcement, Left Hot Under The Collar with Cold Customer Service and How's Your Pension Looking?

The Big Budget Announcement, Left Hot Under The Collar with Cold Customer Service and How's Your Pension Looking?

25/11/2017

BBC Radio Ulster - On Your Behalf, The Big Budget Announcement, Left Hot Under The Collar with Cold Customer Service and How's Your Pension Looking?

This week's budget announcement, the cold air of customer service from Boots and more...

Exploring this week's budget announcement, one woman gets the cold air of customer service from Boots, and Jimmy Hughes and Lee Hatton are here to answer your questions.

Is Universal Credit a universal disaster? We explore this week’s budget announcement and how it might affect you. Will people be left high and dry over Christmas? Lee Hatton from The Law Centre NI will be with us in the studio.

For one Ballymena woman, the hunt to find the perfect hot air brush turned into the cold air of customer service. We speak to Hazel who realised she bought the wrong product and couldn’t get a refund from boots! Jimmy Hughes will be in studio to comment and we may have some good news for Hazel…

Also, how’s your pension looking? Are you strolling into a comfy retirement or screaming at your scheme ‘where’s the money?’ Pensions Ombudsman Anthony Arter has timely advice when it comes to our twilight years.

Plus we speak to a Derry/Londonderry pensioner who was delighted to have her heating system upgraded from oil to gas by the Housing Executive but it’s done nothing but leave her hot under the collar with cold feet...

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