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Money Box: Money Box Live: New technology and banking

15/11/2017

Money Box Live: New technology and banking

BBC Radio 4 - Money Box, Money Box Live: New technology and banking

Has the recent rapid digital innovation in banking helped or hindered you?

Technology is changing the face of banking today. Louise Cooper takes calls on what is helpful innovation and what is more concerning.

New technology is transforming the way we handle our finances. Are you someone who uses mobile apps to keep track of how you spend your money or does the thought of it fill you with dread?

Have you signed up to text alerts informing you of when you're about to go overdrawn? Do you use Twitter and other forms of social media to communicate with your bank or would you rather visit your branch and have a chat with a real person? 

Open banking, an industry wide initiative being introduced by the Competition and Markets Authority in January 2018, will mean that customers can choose to share their financial data with third party providers. The aim is to encourage more competition within financial services and provide customers with greater market choice and control over their money. Customers should be able to see a single view of their finances and receive recommendations about new financial and non-financial products such as broadband and energy tariffs. Does this prospect excite you or worry you?

Call 03700 100 444 from 1pm to 3.30pm on Wednesday 1st November or e-mail moneybox@bbc.co.uk.

Joining Louise in the studio are:

Imran Gulamhuseinwala, Global Head of FinTech at Ernst and Young and Implementation Trustee for Open Banking.
Dominic Lindley, consumer campaigner and Director of Policy at think tank New City Agenda

Presenter: Louise Cooper
Producer: Helena Selby
Editor: Andrew Smith

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