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Factual: Consumer

Investigations into the big names and smaller rogues letting viewers down.

Topical reports and investigations into the big names and smaller rogues letting viewers down.

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

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Simulcast of network BBC One in high definition. From 03/11/2010

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The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

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The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

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The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

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Watchdog: Series 38

Matt Allwright

Steph McGovern

Nikki Fox

Nick Hewer

Mark Harrison

Rob Unsworth

Watchdog: Series 38: Episode 2

Series 38

Episode 2

BBC One - Watchdog, Series 38, Episode 2

Nick Hewer asks if banks are unfair in how they handle cases in which people are scammed.

After meeting people who have been scammed out of tens of thousands of pounds, Nick Hewer asks if banks are being unfair in how they handle such cases.

Matt Allwright, Steph McGovern and Nikki Fox return with topical reports and investigations, battling on behalf of viewers and holding big companies to account, including a test of whether one of the country's most familiar companies is offering new customers a service it knows it can't deliver.

After meeting people who have been scammed out of tens of thousands of pounds, Nick Hewer asks if banks are being unfair in how they handle such cases.

In Rogue Traders, a plumbing firm's outrageous overcharging is exposed, and lab tests reveal more of Britain's dirty secrets. There is also live consumer advice, and the latest on stories making news.

BBC One

BBC One is a TV channel that started broadcasting on the 20th April 1964. It replaced BBC Television.

BBC 1

BBC1

The consumer show exposes rip-offs, misleading claims and poor customer service.

The consumer show exposes rip-offs, misleading claims and poor customer service. Undercover cameras also unmask the rogue traders who prey on the elderly and vulnerable.

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Series 38

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