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BBC Two

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Rip Off Britain

Factual: Consumer

Series 16

The Rip Off Britain team is ready to tackle the issues you feel affect you the most.

The Rip Off Britain team is ready to tackle the issues that most matter to you - from bills and bad customer service, to holidays and food.

BBC One Yorkshire

The BBC North East & Cumbria region started in 1959 (tbc) as part of the BBC Television Service, before becoming BBC One North East & Cumbria.

BBC One North East & Cumbria

BBC One West Midlands

The BBC West region started on 1st September 1957 as part of the BBC Television Service, before becoming BBC One West.

BBC One West

Formerly part of a wider BBC One South East region that included London and part of the South region. Separated from BBC One London 2001-09-03 following reorganisation of the South East region.

BBC One South East

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BBC One Oxfordshire

BBC One Cambridgeshire

The BBC South region started on 5th January 1961 as part of the BBC Television Service, before becoming BBC One South.

BBC One South

The BBC South West region started on 20th April 1961 as part of the BBC Television Service, before becoming BBC One South West.

BBC One South West

BBC One region covering Derbyshire, Leicestershire and Nottinghamshire.

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Simulcast of network BBC One in high definition. From 03/11/2010

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Simulcast of BBC One Scotland in high definition. From 14/01/2013

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Simulcast of BBC One Wales in high definition. From 29/01/2013

BBC One Wales HD

BBC Northern Ireland region started on 19th April 1955 as part of the BBC Television Service, before becoming BBC One Northern Ireland.

BBC One Northern Ireland

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The BBC East region started on 1st May 1959 as part of the BBC Television Service, before becoming BBC One East.

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Until 03/01/2009 BBC Two Wales (analogue) was known simply as BBC Two Wales. BBC Two Wales (digital) was BBC 2W. From 03/01/2009 BBC Two Wales schedules on both analogue and digital became identical

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Simulcast of network BBC Two in high definition.

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Rip Off Britain: Holidays: Series 5

Gloria Hunniford

Angela Rippon

Julia Somerville

Steve Brown

Simon Calder

Rob Unsworth

Sherry Knight

Rip Off Britain: Holidays: Series 5: Episode 4

Episode 4

Holidays: Series 5

BBC One - Rip Off Britain, Holidays: Series 5, Episode 4

Travel expert Simon Calder has tips on visiting Croatia on a budget.

The team investigate why a group of unconnected travellers at the same hotel had their complaints treated differently when they went through the same experience.

As a group of unconnected travellers come together to share extraordinary footage of the conditions at their hotel, why have their complaints been treated differently by the holiday company when they went through the same experience? 

A company's boasts of being the best are questioned by disappointed customers, including a pair of pensioners who felt they had no choice but to pack up and go home almost as soon as they arrived.

Paralympian Steve Brown meets people who say even the biggest holiday names are getting it wrong when it comes to disabled travellers.

And travel expert Simon Calder has tips on visiting Croatia on a budget.

BBC One

The Rip Off Britain team investigate disastrous holidays and troubles with travel.

Angela Rippon, Gloria Hunniford and Julia Somerville return to investigate viewers' holiday disasters, with invaluable advice to avoid being caught out the same way.

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Holidays: Series 5

Episode 4

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