Original version

BBC Radio 4 FM

BBC Radio 4 is a radio channel that started transmitting on the 30th September 1967. It replaced BBC Home Service.

BBC Radio 4

Radio 4

Radio 4 (FM)

Money Box

Discussion & Talk

Podcasts

Factual: Money

The latest news from the world of personal finance

The latest news from the world of personal finance plus advice for those trying to make the most of their money.

BBC Radio 4 LW

Money Box: The energy deals which cut customers off

money-box_110114_e_el.jpg

01/10/2016

The energy deals which cut customers off

BBC Radio 4 - Money Box, The energy deals which cut customers off

Existing customers cut off from attractive energy deals.

Some of the UK's biggest energy companies are ignoring their existing customers when offering lower tariffs.

Existing energy customers with E.ON, SSE, EDF and British Gas have found themselves locked out of attractively priced tariffs because those deals are only available to new joiners. In 2014, following a series of energy mis-selling scandals, Ofgem created a rule which effectively banned suppliers from excluding existing customers. However in April this year the regulator announced that it no longer planned to enforce that rule, meaning a new generation of tariffs which ignore existing customers have surfaced. 

A group comprising some of the UK's main regulators has released its report into price comparison websites. The UK Regulators Network which includes Ofcom, The Financial Conduct Authority and Ofgem found many consumers don't understand exactly how the sites make money from them. It comes as the Competition and Markets Authority launches its own review into whether price comparison sites actually benefit consumers. Adam Shaw hears from Dermot Nolan CEO of Ofgem who is also Chair of the UK Regulators Network.

Deutsche Bank, which is one of the biggest lenders in Germany, is in crisis. The US Department of Justice wants £10.8 billion from it for mis-selling mortgage secured bonds before the 2008 financial crash happened. Peter Hahn, Henry Grunfeld Professor of Banking at the London Institute of Banking and Finance, discusses.

Presenter: Adam Shaw
Reporter: Michael Robinson
Producer: Charmaine Cozier
Editor: Andrew Smith.

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

Accessibility links

Programme Index

Money Box

The energy deals which cut customers off

Genres

Formats

Brand

BBC Radio 4 FM

About BBC Radio 4