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You and Yours: Care home contracts, Charity recycling

The Care Act, "Peak stuff"

17/08/2016

Care home contracts, Charity recycling

BBC Radio 4 - You and Yours, Care home contracts, Charity recycling

The care home contracts which make consumers pay even after the death of a loved one.

The care home contracts which make consumers pay even after the death of a loved one. Plus overcharging tenants, charity recycling and marketing to mature consumers.

Tenants in house shares are complaining they're being overcharged for utilities by a company called Glide. Glide is a bill management company specialising in student and young professional accommodation. It allows tenants to pay for as many services as they want in one monthly plan. The idea is that each tenant pays separately for bills for like energy, water, broadband, their TV licence and telephone landline. It asks for payment in advance and also takes a deposit worth one month's payment. Listener Emma Johnson moved into a flat in Manchester last year. Glide sent her an electricity bill for double what she could have been paying another provider.

The Care Home contracts which say you've got to carry on paying even after the death of a loved one.

Charities have always relied on cast off clothes and household items as donations to keep afloat. But as council cuts begin to bite many councils are collecting these items themselves to make money. The charity retail association is urging councils not to take a short sighted view, saying charity shops stop nearly four hundred thousand tonnes of clothing from going to landfill every year. Melanie Abbott has been talking to those feeling the squeeze.

From 1 September 2016 you will need to have a TV Licence to download or watch BBC programmes on demand, including catch up TV, on BBC iPlayer. This applies to any device and provider you use as you still need a TV Licence to watch or record programmes on any channel as they are being shown on BBC TV or live on an online TV service.

And ...When do you stop being young? - when do you start getting old? And when do you become invisible? One listener tells us what she did when she was ignored at the beauty counter because she is a 'mature' consumer

Producer: Maire Devine
Editor: Chas Watkin.

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