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You and Yours: London Eye Hospital, Holiday cancellation charges

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14/03/2016

London Eye Hospital, Holiday cancellation charges

BBC Radio 4 - You and Yours, London Eye Hospital, Holiday cancellation charges

A patient explains why he is dissatisfied with a new treatment for macular degeneration.

London Eye Hospital surgeon Bobby Qureshi answers questions after a patient with macular degeneration describes how a new surgery definitely did not work for him.

In August 2014 You and Yours reported on an exciting development from the private London Eye Hospital, a new lens using a similar technology to Nasa's Hubble Space Telescope. The iolAMD lens could be inserted into eyes with a smaller incision. But our listener Harvey Marshall has been less than impressed with the results and he wants the £25,000 cost of the procedure back. We talk to the surgeon Bobby Qureshi about Mr Marshall's treatment - and ask him why the Advertising Standards Authority has upheld a complaint about an advert for the procedure. 

We'll also be looking at the charges you often have to pay if you cancel a package holiday. Companies are only supposed to take money which accurately reflects how much they've lost on the transaction - so what happens when they manage to sell the cancelled holiday on to someone else? Our reporter Jon Douglas has been investigating. 

We'll hear from a doctor who took on a cold caller who tried to gain access to his computer by claiming it was being used to view illegal pornography. 

And in some parts of Britain you'll soon be able to protest about parking tickets online - we speak to the man behind the technology.

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