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You and Yours: Care home complaints, Foreign TV

Care Home Complaints; Transgender Banking; Foreign TV

29/01/2016

Care home complaints, Foreign TV

BBC Radio 4 - You and Yours, Care home complaints, Foreign TV

Consumer news, including care home complaints, foreign TV and airline fuel surcharges.

Consumer news and issues, covering airline fuel surcharges, foreign-language dramas on television and families who are in fear of making complaints about care homes.

Relatives are facing counter allegations and even evictions when they raise concerns about their relatives care. At the end of last year the Health Service Ombudsman published a report which revealed that people over the age of seventy five often lack the confidence to complain when they receive poor care, and worry about the impact this might have on their future treatment.

Tesco has been found guilty of treating suppliers badly. The supermarket watchdog found they had broken industry rules... for late payments to their suppliers... and even for paying suppliers less than they were owed. That was in response to a report this week from the industry watchdog, the Grocery Code Adjudicator, who said she was shocked by the widespread abuses of the code of conduct.

With the price of oil lower than at any time since 2003, motorists are discovering to their benefit that the collapse has led to lower prices at the pumps. Yet Britain's two leading long-haul airlines are still applying hefty surcharges to travelers. So what's going on? That's what Simon Calder has been trying to find out since he was charged £189 for a "carrier-imposed surcharge" on a flight to Shanghai.

Foreign language dramas are taking off on UK Television. From Borgen to The Killing we're going mad for Scandi drama and now Channel 4 have launched an on demand service of 600 hours of foreign language programming. But when these dramas are subtitled this causes problems for the visually impaired. We talk to the experts.

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