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You and Yours: Nuisance calls, House building, TalkTalk

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13/01/2016

Nuisance calls, House building, TalkTalk

BBC Radio 4 - You and Yours, Nuisance calls, House building, TalkTalk

Cold callers will be forced to display their phone number under new government plans.

The government wants to stop cold callers ringing from anonymous numbers as a way to end nuisance calls. Plus why some private developers struggle to get new houses built.

Companies that cold call will be forced to display their telephone number under plans being discussed by the Government. The changes are intended to make it easier for people to report businesses making unwanted calls. The Information Commissioner's Office, which regulates marketing calls, typically receives more than 14,000 complaints about nuisance calls every month, one in five calls are made by anonymous or false numbers. 

The UK has a housing shortage, and needs to build 250,000 new houses a year if it is to keep up with demand. But land that would be perfect for housing is sitting unoccupied, and recent research suggests nearly half a million homes have yet to be built, despite having planning permission. Melanie Abbot looks into what is causing the delay by visiting a greenfield site in rural Warwickshire, where the private developer St Modwen is trying to get 5000 new homes built. 

Plus the difficulties some customers experience when trying to cancel a contract with Talk Talk. We speak to one listener who has been attempting for months to leave without penalty. 

Presented by Winifred Robinson
Produced by Natalie Donovan.

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