Original version

BBC Radio 4 LW

In Business

Factual: Money

Series about the world of work from vast corporations to modest volunteers

Series of programmes about the whole world of work, public and private, from vast corporations to modest volunteers

BBC Radio 4 FM

In Business: The Business of Trust

Factual

in-business_the-business-of-trust_e_070116_e_vicky-hurst.jpg

07/01/2016

The Business of Trust

BBC Radio 4 - In Business, The Business of Trust

How important is trust, and can it be won back if it is lost? Matthew Gwyther investigates

How important is trust in business, and can it be won back if it is lost? Matthew Gwyther investigates and gets an exclusive interview with Audi chairman Rupert Stadler.

The revelation that Volkswagen cheated emissions tests is the latest in a line of scandals that have dented the public's faith in business since 2008's financial crisis.

It was seen as a betrayal of trust. But just what is trust and how important is it in business? And, once it has been lost, can it ever be won back?

The editor of Management Today, Matthew Gwyther, interviews Rupert Stadler, the chairman of Audi - which is part of the VW group.

He also speaks to the chairman of the John Lewis Partnership, Charlie Mayfield, and former chief of Severn Trent Water and Jaguar, Sir John Egan.

The former EMEA head of public relations firm Edelman, Robert Phillips, explores PR's influence on trust and Nobel Prize winning economist and author Professor Robert Shiller gives his thoughts.

Amid all the negativity about business, Rachel Botsman - who is an expert on the collaborative economy - offers some hope.

Producer: Keith Moore.

BBC Radio 4

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

Accessibility links

Programme Index

In Business

The Business of Trust

Genres

Brand

BBC Radio 4 LW

About BBC Radio 4