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You and Yours: Quentin Willson, Cavity wall insulation, London brick thefts

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10/12/2015

Quentin Willson, Cavity wall insulation, London brick thefts

BBC Radio 4 - You and Yours, Quentin Willson, Cavity wall insulation, London brick thefts

Motoring journalist Quentin Willson explains why he regrets endorsing an investment scheme

Motoring journalist Quentin Willson explains why he regrets endorsing an investment scheme, plus a look at the cavity wall guarantee scheme that has failed 'vulnerable' consumers.

The motoring journalist Quentin Willson speaks candidly to You & Yours about his regret at being the face of an investment scheme, which has led hundreds of people to lose money from their pensions. Salesman who have admitted lying to customers helped persuade people to transfer their pensions into a company called Store First. They were promised high returns and easy exit routes, but these have not materialised. Quentin Willson tells Shari Vahl he now wants to disassociate himself from the company, and has asked it to remove his images from their marketing. 

Hundreds of people who experienced problems with their Cavity Wall Insulation and then had trouble getting it put right have been let down by the organisation that was supposed to guarantee them. A review carried out on behalf of the Cavity Wall Insulation Guarantee Agency (CIGA) has revealed reports were routinely kept away from customers, pathways to resolution were confusing and unclear, and many stakeholders have questioned the diversity of board members. 

Plus a spate of unusual thefts in East London. People are coming home to find half their garden walls missing. Thieves have been helping themselves to valuable London Stock Bricks. Reporter Kieran Turner investigates why. 

Presented by Shari Vahl
Produced by Natalie Donovan.

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