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You and Yours: Loneliness in old age, Upgrading flight tickets, Scooter culture

Loneliness in old age, Upgrading flight tickets, Scooter culture

06/07/2015

BBC Radio 4 - You and Yours, Loneliness in old age, Upgrading flight tickets, Scooter culture

Winifred Robinson asks what can be done to reduce loneliness among elderly people.

Consumer affairs programme. Winifred Robinson asks what more can be done to reduce loneliness and isolation among elderly people in the UK.

Loneliness in Old Age: Eighteen months after the launch of the Silver Line helpline for elderly people who are lonely or isolated, it is about to take its half millionth call. The service has been inundated and on average takes 1,000 calls a day. In a period of spending cuts in the public sector, what more could be done to reduce the misery of loneliness and isolation among older people?

When you hire an estate agent to help sell your home, you would naturally expect them to let you know about all the genuine offers they receive. We investigate how an estate agent failed to pass on a high-priced offer to its customer and a potential buyer tells us how they discovered their offer had not been passed to the vendor.

When is it worth paying a supplement on your flight ticket to upgrade to a higher level of service? We hear from the You & Yours listener who paid nearly £200 extra to improve his flight experience, but was greeted by a tired and dirty cabin and was then served poor food.

The DVLA has reported a big rise in the number of people registering motorcycles in the UK, with over a hundred thousand people registering a new bike last year. It's bringing with it a growing "scooter culture" with enthusiasts meeting up regularly and sharing pictures and films online. We report from the ACE cafe in north London.

Producer: Jonathan Hallewell
Presenter: Winifred Robinson.

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