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You and Yours: Scottish Power Complaints, Pet Insurance, Urban Noise

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08/04/2015

Scottish Power Complaints, Pet Insurance, Urban Noise

BBC Radio 4 - You and Yours, Scottish Power Complaints, Pet Insurance, Urban Noise

Shari Vahl with Scottish Power complaints, pet insurance and urban noise.

Why so many Scottish Power customers are making complaints, pet insurance for travelling abroad and the project to design urban noise out of new developments. With Shari Vahl.

The Energy Ombudsman and Citizens Advice are handling more complaints about Scottish Power than any other energy company. We hear why one customer has been trying to change the name on their account for almost a year.

Anyone who takes a dog on holiday might want to check their insurance policy, after we hear from a listener faced with a large vet's bill after travelling to Germany.

And Bob Walker visits the research project in Brighton that is trying to reduce urban noise through design, and has found that by adding a few decibels of the right type of sound, people might reduce their own volume.

Presenter: Shari Vahl
Producer: Joel Moors.

Intelligent speech, the most insightful journalism, the wittiest comedy, the most fascinating features and the most compelling drama and readings anywhere in UK radio.

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