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BBC Radio 5 Live

5 live Investigates

5 Live Investigates

Factual: Consumer

Adrian Goldberg presents cutting edge investigative journalism

Adrian Goldberg presents cutting edge investigative journalism, as well as taking on listeners' campaigns and consumer issues

5 Live Investigates: Charity Calls & Care Homes

23/03/2014

Charity Calls & Care Homes

BBC Radio 5 Live - 5 Live Investigates, Charity Calls & Care Homes

Charities are risking alienating supporters with aggressive telephone fundraising.

Charities risk alienating their supporters by using aggressive telephone fundraising techniques. Life peer Lord Hodgson says some could face sanctions and lose charitable status.

Some charities could face sanctions if they use 'aggressive' telephone fundraising techniques says life peer Lord Hodgson. It follows a report suggesting more people feel harassed on the telephone and on the doorstep. MP Charlie Elphicke says some charities risk alienating their supporters and a former call centre worker reveals he quit his job when his conscience got the better of him.

And 5live Investigates reveals how some local authorities are removing their clients from care homes because of neglect but are then failing to pass on this vital information to other residents.

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