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You and Yours: Fraud by phone, cosmetic surgery

Fraud by phone, cosmetic surgery

26/02/2014

BBC Radio 4 - You and Yours, Fraud by phone, cosmetic surgery

Winifred Robinson asks if the government is doing enough to regulate cosmetic surgery.

Consumer news. Winifred Robinson investigates whether phone companies could be doing more to protect their vulnerable customers against fraud.

Police say they are frustrated that phone companies have not taken swifter action to protect their vulnerable customers against fraud. Hundreds of people have been called by criminals and conned into passing on their credit card details. Phone companies could prevent this fraud, but many have so far failed to take action.

The government has taken steps to better regulate cosmetic surgery, but many industry figures believe the new rules fall short of what's needed to protect consumers.

Producer: Jonathan Hallewell
Presenter: Winifred Robinson.

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