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The view from the top of business, presenting a clearer view of the business world, through discussion with people running companies.

Rosamund Jones

Evan Davis

John Timpson

Nikki King

Gerry Robinson

The Bottom Line: Series 15: Who's the Boss?

25/10/2013 GMT

Who's the Boss?

Series 15

BBC World News - The Bottom Line, Series 15, Who's the Boss?

Upside-down management is discussed by company bosses and Evan Davis.

What is the role of a business leader - to tell staff what to do or allow them to decide for themselves? Upside-down management is discussed by company bosses and Evan Davis.

What is the role of a business leader? To tell staff what to do or allow them to decide for themselves? One theory about management is that it should turn itself upside-down and permit those closest to the customer to dictate all sorts of business decisions including pricing, marketing and how to deal with complaints. Discussing these issues with Evan Davis are:

John Timpson, Chairman Timpson Group
Nikki King, CEO Isuzu Truck UK
Sir Gerry Robinson, Chairman Moto Hospitality

Producer : Rosamund Jones.

The Bottom Line: Series 15

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