Consumer series. The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it takes for big companies to answer a call. Show more
Discover 11,128,835 listings and 279,762 playable programmes from the BBC
Consumer series. The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it takes for big companies to answer a call. Show more