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Series 5

Episode 13

Duration: 45 minutes

on BBC One East Midlands

Consumer series. The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it takes for big companies to answer a call. Show more

Contributors

Presenter:
Angela Rippon
Series Producer:
Lucy McLennan
Executive Producer:
Rob Unsworth
Executive Producer:
Carla-Maria Lawson

BBC One East Midlands

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