18:05World Have Your SayWhys 60: Banks misbehaving & Social Media vitriolBBC World Service Duration: 55 minutes Tue 11th Dec 2012, 18:05 on BBC World Service OnlineAvailable for over a yearListen nowAnother apology from HSBC. When will banks stop misbehaving? Also, does social media make us nastier or nicer?GenresNewsBrandWorld Have Your Say Source: BBC Online