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You and Yours: The right to walk away from your mobile phone contract

The right to walk away from your mobile phone contract

16/07/2012

BBC Radio 4 - You and Yours, The right to walk away from your mobile phone contract

Breaking mobile phone contracts, barring disabled people from buses and local shop parking

The 'fixed' mobile phone contracts that are anything but, plus barring disabled people from buses, and the first evidence of the impact of parking on local shops.

When it comes to mobile phone contracts, what does "fixed" really mean? As customers complain of unexpected price rises, should we have the right to walk away from a contract without penalty if the provider alters the rates?

Also, the disabled man who never knows whether or not the driver will let him board the bus. On 28 occasions he says he has been refused access. We speak to him and the bus companies and authorities involved.

And - it may seem like common sense, but there's very little actual evidence of a link between car parking prices and the success of local shops... Until now. As councils across the country try a host of different approaches, we find out what might work.

Presented by Julian Worricker
Produced by Paul Waters.

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